Sally Miller is the Global Chief Information Officer of DHL Supply Chain, where she leads a global team of more than 2,000 IT professionals delivering technology strategy, digital platforms, and enterprise applications across 50+ countries. Since joining DHL in 2005, she has advanced through senior roles including CIO North America and Global Digital Transformation Officer. Before DHL, Sally supported IT-driven supply chain management at APL Logistics and Thomson Multimedia. She holds a bachelor’s degree in Decision Sciences and Operations and Systems Management.
On the 56th episode of Enterprise AI Innovators, Sally Miller, Global Chief Information Officer at DHL Supply Chain, joins the show to unpack how AI is transforming warehouse orchestration, workforce operations, and customer service at a global scale.
Read about Sally Miller, who is spearheading an AI transformation at DHL Supply Chain. She leverages generative AI to confirm deliveries in hours, deploys over 8,000 robots to enhance efficiency, and improves workforce safety with real-time driver monitoring. Miller shares insights on operationalizing AI across 2,500 facilities, from computer vision to cultural adoption.
